Returns & Exchanges

return processing

• How can I return my order?
• How long do I have to return or exchange a product?
• How much does a return cost me?
• Where can I get a return label?
• How can I return my running shoes if I bought them in a retail store?
• How can I claim a product?

Exchange

• How does exchanging for a different size or colour work?
• Can I exchange my product for another model?
• Can I receive the new item before returning the first item?
• Do you offer a trial period for your shoes?

Reimbursement

• When can I expect my refund?

Track your return

• How can I track my return?